Message candidates and set up interviews
Chat with candidates, send interview requests with one time or several slots, reschedule or cancel, and get calendar invites and reminders.
Message a candidate
Choose Message on a candidate row or page. The chat opens at the bottom of the screen and stays open while you move between pages. You can attach files and use saved message templates (manage them in Tools).
You can always message people who applied. Messaging people who have not applied needs a verified company, and they must be visible to employers and not have blocked you.
Set up an interview
- Choose Set up interview on the candidate.
- Pick the format (video, phone or in person), duration and details.
- Offer one time, or 2 to 5 time slots for the candidate to pick from.
- Add colleagues or outside interviewers as participants (up to 10 emails).
- Send. The candidate gets an email and a card in their inbox to accept, decline or ask for another time.
When you offer slots, whoever books a time first gets it, so you can offer the same times to several candidates.
Change or cancel
In Interviews choose Change time (prefilled with the candidate's proposal when they asked for one) or Cancel interview. Picking exactly the time the candidate proposed confirms it at once.
Calendar invites and reminders
Everyone gets a calendar invite by email, updated when the time changes or the interview is cancelled. You can also add an interview to Google Calendar or download an .ics file from the list. Reminders go out 24 hours and 1 hour before a confirmed interview.
Replies by email
When a candidate replies, the recruiter who wrote last gets an email (at most one every 10 minutes per conversation). Turn it off with Candidate messages under email notifications in Settings.
Still need help?
Send our support team a message and we'll reply by email.
